Returns

If you are dissatisfied with your products, you can return your order within 14 days. The returned items must be unused, unopened, in their original packaging and in the same condition as you received them. Unfortunately, for hygiene reasons, we cannot accept and refund used and opened products. If, upon inspection, the returned items are found to have been opened and/or used, we will have to return them to you together with an administration fee of 10 €.

Incorrect or damaged product

If you have received an incorrect or damaged product, we are very sorry! Please inform us and enter the order number in our contact form so that we can take care of it as soon as possible. Please report this to us within 7 days of receiving the package. Returning an incorrect or damaged product is free of charge for the customer and the correct product will be sent afterwards.